{ PAYMENT }


 

『 BANK TRANSFER 』

•  3% discount ! ( Except sales item and existing offer )

 

PROCESS :

1) After bank in the payment, you will receive an confirmation email , please click『VIEW ORDER』 :
2) Type "PAID" in the blank of『SHOP AND CUSTOMER COMMENT 』
3) Click『ADD PHOTO』 to upload the bank receipt
4) Click『SEND』

 

 

 

『  PAYPAL / VISA / CREDIT CARD』

 

• NO any transaction fee !
• EASY and CONVENIENT : without a paypal account, you still can pay by your credit card via the paypal transact system!

 

{ SHIPPING & DELIVERY }


『 FREE SHIPPING !』

-Purchase over HK$1,000,

  enjoy FREE SHIPPING !
 

 

• Exist stock items will be shipped after 1-3 working days after payment received
• The company arrange the shipping method, which could be "S.F.express, courier, gogovan, the company team..etc )
• Any special request please mention in the order note

 

『 PICK UP AT THE SHOP 』

ADDRESS : 1/F, 64 Lung Sum Avenue, Sheung Shui, Hong Kong


BUSINESS HOURS
MON-SAT : 10:00-20:00
SUN & PUBLIC HOLIDAYS: 11:00-19:00

DIRECTION →


※ Due to the limited space of the shop. Some of items are not stored in the shop. Therefore, if you choose to pick up your items at shop, please leave a note on your preferred pickup time or wait until our staff contact you for arrangement.

※ Please print the order when picking up and show it to the staff when picking up the goods.

『 S.F EXPRESS / E.F. LOCKER / S.F. STORE 』

• Suitable for  :  light and small item
• Pick-up location : S.F. store, E.F. locker, Commercial area , Resident area 
• Payment way : Calculated by package weight or Volume weight depends on the heavier one. You can choose "PER-PAID" or "CASH ON DELIVERY"

S.F.STORE →      E.F.LOCKER →


※ from 1/9/2019,  S.F Express offer NO additional charge for resident address. For remote area , please contact us to confirm if S.F service is provided .

※ if you need a specific time for delivery , we will advise you to contact our customer service hotline (852-3690 8294) or simply leave a note in "SHOP AND CUSTOMER COMMENT".

『 ALFRED / 4PX SMART LOCKER 』


• Suitable for : light and small item
• Weight and size restrictions : Total package size not over :  47 X 38 X 17.9cm ; below 5 KG
• Pick-up location : All Alfred smart /4PX lockers
• Payment way : Payment when ordering, charged by each order : HK$40.-
• Lockers location : → CHECK


PROCESS :
1. Place an order online → Choose your smart locker location
2. About three working days to deliver to the locker after we sent out
3. Receive an sms with code→ Pick up within 72 hours

 

 

『S.F. PLUS』

• Suitable for : Urgent , heavy item
• Weight and size restrictions : Total package size not over : 2.2m ; Weight below : 40 KG
• Pick-up location : Commercial area、resident area
• Payment way : payment when ordering,calculated by weight


INSTANT DELIVERY TIME : 10:15 (except pre-order goods)


• SERVICE DATE AND TIME :
MON-SAT ( no service for Sunday & Public Holiday )
Day time : 10:30-17:00 / Night time :18:00-23:00

PRECAUTIONS:
※ For a building without an lift, the delivery service is limited to the third floor above ground level. The additional surcharge is HK$30, up to a total of eight floors.

※ NO DELIVERY SERVICE is provided for the following locations:
Outlying Islands, Hong Kong International Airport

 

※ RESTRICTION for the following locations:
【 Ma Wan, Discovery Bay & Tung Chung 】
• Every Tuesday, Thursday & Saturday (Except public holidays)
• Ma Wan and Discovery Bay : 12:00-16:00
• Tung Chung : 16:00-22:30

 

 

『LOCAL DELIVERY 』

• Suitable for : Heavy , Large, Fragile and multi goods
• Weight and size restriction : no restriction
• Pick-up location : no restriction
• Payment way : Payment when ordering, charged by district

• SERVICE DATE AND TIME  :
MON-SAT 14:00-18:00 or specific time on requested
( no service for sunday & public holidays )

 

PRECAUCTIONS :
•About 1-3 working days after full payment , order to be confirmed and scheduled willbe notified by phone call.
•Do not deliver to Outlying island
•Other remote area please contact us for enquiry and price quote :
(852) 36928294


• PRICE LIST:
【 ZONE A 】: Yuen Long / Sheung Shui / Fanling / Northern district : HK$100.-
【 ZONE B 】: Tuen mun / Kwai Tsing / Taipo / Shatin district : HK$150
【 ZONE C 】: Kowloon 
district / Sai Kung  : HK$200.-
【 ZONE D】: Hong Kong island
district/ Tseung Kwan O : HK$250.-
【 ZONE E 】:  Discovery bay / Tung Chung : HK$300.-  


** ** Should you have any troubles on payment or other matters, please email: lightingfanclub@gmail.com OR call us at (852) 3690-8294.